Privacy Policy

Effective Date: June 2026 | Solve Via Tech — solveviatech.com

Solve Via Tech (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (solveviatech.com) or engage with our services.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

Full name and company name
Email address and phone number
Your role, business size, and goals (provided via our consultation forms)
Any messages or enquiries you submit through our contact forms

Information Collected Automatically

Browser type, device type, and operating system
IP address and approximate geographic location
Pages visited, time spent on pages, and referring website URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide the services you have requested
Send you project updates, proposals, and relevant service information
Personalise your experience and improve our website
Analyse website traffic and user behaviour to enhance our offerings
Send marketing communications (only where you have given consent)
Comply with applicable legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — to fulfil our obligations under a contract with you
Legitimate interests — to operate and improve our business
Consent — for marketing communications and non-essential cookies
Legal obligation — where required by law

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies — required for the website to function correctly
Analytical cookies — to understand how visitors interact with our site (e.g., Google Analytics)
Marketing cookies — to serve relevant advertising (where consent is given)

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Trusted third-party service providers who assist us in delivering our services (e.g., hosting providers, email platforms, analytics tools) — all bound by confidentiality agreements
Professional advisors such as legal or accounting firms, where necessary
Law enforcement or regulatory authorities if required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your personal data (‘right to be forgotten’)
Right to restrict processing — request that we limit how we use your data
Right to data portability — request your data in a structured, machine-readable format
Right to object — object to processing based on our legitimate interests
Right to withdraw consent — withdraw consent for marketing at any time

To exercise any of these rights, please contact us at support@solveviatech.com.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Solve Via Tech

Website: www.solveviatech.com

Email: support@solveviatech.com

Phone: +44 203 432 2795

Instagram: @solveviatech